Contributed by: filbert Wednesday, July 30 2008 @ 10:36 AM CST
I just saw on Fox News that Delta is going to charge $50 for a second checked bag.
It’s nice to see that the airlines are still (apparently) following the advice of an Alienating Your Customers for Dummies book.
If you need to raise your revenue, than raise your damn fares, for crying out loud. The BEST way to piss off your customers is to nickel and dime them the way the airlines are right now.